Contact Us

CONTACT US

NEED HELP?

SEND US A MESSAGE OR CALL US

Have a specific question, issue or suggestion? We'd love to hear from you

All fields are required unless marked optional. 

Please note that if you are calling from the United States, we are experiencing intermittent technical difficulties with our US 1-800 number.  We are working to resolve as quickly as possible.  If you are unable to connect, please try 519-273-1600, or consider booking your tickets online. 

Send a message


Visit our Box Office 

55 Queen Street
Stratford, ON N5A 4M9

Mailing Address
PO Box 520
Stratford, ON N5A 6V2
(For couriers, please use Box Office address) 

Toll Free
1.800.567.1600

Local (in Stratford)
519.273.1600

Box Office Hours

January 2 to January 31

Mon - Sat: 9 am to 5 pm
Sun: 9 am to 2 pm

February 1 onward

Telephone Sales:
Mon - Thurs: 9 am to 8 pm
Fri & Sat: 9 am to 5 pm
Sun: 9 am to 2 pm

In-Person Sales:
Mon - Sat: 9 am to 5 pm
Sun: 9 am to 2 pm

DEPARTMENT CONTACTS

  • Donor and Member Information: Contact our membership team via email. For Playwright's Circle Members contact Sharon Butler. You can also reach the team via phone at 1.800.567.1600
  • Archives and Archival Photos: Contact Christine Schindler at 519.271.4040 x 4328 or via email.        
  • Media: Contact Ann Swerdfager at 519.271.4040 x 2297 or via email.   
  • Resumes: To submit resumes send us an email.    
  • Theatre Store: Contact the store via email
  • Catering & Events: Contact our culinary team via email
  • Groups and Schools: Contact our Groups and Schools Dept. via  email or reach them directly at 1.800.567.1600
  • Patron Services: For production inquiries, contact us via email
  • Festival Administration: Contact our reception desk at 519-271-4040

CHARITY TICKETS

Each year we receive many requests from organizations wanting ticket donations as fundraising items for auctions and raffles.

We’re happy to help. Please follow these guidelines when submitting your request:

Who can apply: We have a limited number of tickets available each year, so we give priority to -

  • Arts organizations
  • Registered charitable organizations in Southwestern Ontario 

What you can request: You may request two tickets each season to a performance* of our choice. Sorry, we do not donate cash or merchandise. 

Please submit a written request on your organization’s letterhead, and include:

  • Your organization’s mission
  • Your charitable registration number
  • Description of the event, including the date, expected attendance and how the Stratford Festival will be featured at your event
  • Full contact information including name, full mailing address and telephone number, and e-mail address.

Please send your requests by email to our Charitable Tickets Coordinator. 

We do not offer charity tickets to our musical performances.