Photograph of Festival Theatre exterior

VISIT FAQS

THEATRE POLICIES AND MORE

1. How do I get to the Stratford Festival?

Located in the city of Stratford, Ontario, we are linked to Highway 401 by Highway 8 or by Perth Road113/County Road 6. Stratford is within a three-hour drive of four major border crossings from the United States. For more information and maps to our venues, please visit our Getting Here page.

We also provide a round-trip coach service for our Festival patrons, departing from Toronto throughout our season. Schedules and further information are available on the Stratford Direct Bus page.

2. Is parking available at the theatres?

Please visit our Theatre Maps & Guides page for parking maps and detailed options while attending our theatres.

3. What taxi/public transit services does Stratford have?

  • City Cabs         519.272.2222
  • Radio Cab        519.271.4242
  • Festival Cab     519.508.8888

City Buses
Phone:  519.271.0250, extension 264
Website: Stratford Transit

4. Do the theatres offer bar and food service?

Light lunches, beverages, pre-ordered picnic packages and snacks are available at the Festival Theatre. Snacks and beverages are also available at our other theatres. For more details, please visit our On-Site Amenities page.

5. Are children welcome to attend performances at the Festival?

Much of our programming is accessible to children aged 10 and up, and some productions may be fine for younger children. Unfortunately, babes in arms and children under the age of two are not permitted in the auditorium.

If you have questions about suitability, please call our Box Office or check the audience advisory information provided on our production pages. We also recommend that minors be seated next to their parents/guardians.

Unaccompanied minors under the age of 12 are discouraged.

6. Does the Stratford Festival have a dress code?

We do not have a dress code, though many of our patrons do like to dress up for the occasion! Whether you choose casual or more formal attire, consider bringing a light sweater or jacket, as our theatres are air-conditioned. For the comfort and safety of others attending the performance who have allergies or intolerances, please consider using scented products sparingly, or foregoing them altogether.

7. Can I take pictures or make recordings? 

We encourage you to create visual mementos of your family and friends enjoying their Stratford Festival experience. Photos and video can be taken before the performance and during the interval; however, at no time can they be taken during the performance.

8. Are there any theatre etiquette issues to keep in mind?

Please turn off all mobile devices once you’re seated so that no one will be disturbed during the performance. You’re welcome to bring bottled water or beverages in our lidded theater cups into the auditorium – but, please, no other food or drinks. We also ask you to avoid using scented products during your visit, out of respect for guests with allergies.

9. What are your late and/or readmission policies?

If you arrive late for a performance, or have to leave one for any reason, our ushers will make every effort to find you a seat during a suitable break. Please be advised that this may not be the seat you are ticketed for.

10. Do the theatres have free Wi-Fi?

Free Wi-Fi is available in all of our theatre lobbies. As a courtesy to the actors and your fellow patrons, please completely turn off all electronic devices prior to a performance.

11. What accessibility assistive services are offered at the theatres?

We are committed to making everyone’s theatre experience extraordinary. Our facilities are accessible, and we offer assistive devices and services to patrons as and when required. Please see our Accessibility page for more details.

12. What other activities are available at the Festival?

We offer many additional activities to enrich your theatre experience. You can attend a Forum event, take a tour or explore our exhibitions throughout the season.

13. Where can I stay?

Our Visit pages lists a wide range of accommodations, as well as dining and leisure options.

Haven’t found the answer to your questions? Please contact us for further assistance. For ticketing related queries , please visit Ticketing FAQs.